Practice Redesign

Our approach is to execute a fundamental redesign of practice by creating a team-based health care setting that facilitates partnerships between individual patients, and their personal physicians, and when appropriate, the patient’s family.

Taking care of patients is much more complex than it was twenty years ago. Fundamental changes in how healthcare providers are reimbursed for care will force provider networks to seek approaches and technologies that engage patients and coordinate preventive care a mechanism for preventing unnecessary care. To use Health IT in a meaningful way, providers must change the way their practices operate if they are to be successful.

The EHR becomes a foundational tool which can help drive change and allow the health care team to benefit from access to evidence based clinical decision support, patient, population and practice specific data to measure outcomes and guide change and a focus on patient centered care.

"PCMH represents a fundamental re-imagination and redesign of practice."
— Nutting et. al June 2009

Arcadia’s services assist practices in changing the model of care to shift from fragmentation to coordination and from highly specialized acute care to primary care and prevention, the premise of Patient Centered Medical home (PCMH). In addition to developing a practice technology plan that is flexible and reflective we work with the client to assess their current culture, leadership, and daily operations and create a plan to achieve their goals. The approach is one that shifts the focus from designing physician workflows to enhancing the patient experience and physician centered to a team approach — providing the supports for these activities and coaching leadership in a process that is developmental ultimately allows for the practice transformation.

Our success is in providing the education, coaching and structure to help practices begin this journey and achieve PCMH recognition. Building on our experiences with EHR Diagnostics™ and ability to assist practices in using data to make change we are well positioned to make successful practice change and lead practices to not just having data and reports, but working with patients to make a change in their outcomes. The environment created establishes realistic expectations, monitors for change fatigue and helps the practice become a learning organization. Change is not a designation…but ever evolving.


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