Practice Redesign
Our approach is to execute a fundamental redesign of practice by creating a team-based
health care setting that facilitates partnerships between individual patients, and
their personal physicians, and when appropriate, the patient’s family.
Taking care of patients is much more complex than it was twenty years ago. Fundamental
changes in how healthcare providers are reimbursed for care will force provider
networks to seek approaches and technologies that engage patients and coordinate
preventive care a mechanism for preventing unnecessary care. To use Health IT in
a meaningful way, providers must change the way their practices operate if they
are to be successful.
The EHR becomes a foundational tool which can help drive change and allow the health
care team to benefit from access to evidence based clinical decision support, patient,
population and practice specific data to measure outcomes and guide change and a
focus on patient centered care.
"PCMH represents a fundamental re-imagination and redesign of practice."
— Nutting et. al June 2009
Arcadia’s services assist practices in changing the model of care to shift from
fragmentation to coordination and from highly specialized acute care to primary
care and prevention, the premise of Patient Centered Medical home (PCMH). In addition
to developing a practice technology plan that is flexible and reflective we work
with the client to assess their current culture, leadership, and daily operations
and create a plan to achieve their goals. The approach is one that shifts the focus
from designing physician workflows to enhancing the patient experience and physician
centered to a team approach — providing the supports for these activities and coaching
leadership in a process that is developmental ultimately allows for the practice
transformation.
Our success is in providing the education, coaching and structure to help practices
begin this journey and achieve PCMH recognition. Building on our experiences with
EHR Diagnostics™ and ability to assist practices in using data to make change we
are well positioned to make successful practice change and lead practices to not
just having data and reports, but working with patients to make a change in their
outcomes. The environment created establishes realistic expectations, monitors for
change fatigue and helps the practice become a learning organization. Change is
not a designation…but ever evolving.